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How will broadband affect burgeoning controversies over health care? The answers to this question and more came courtesy of a Broadband Cenus-hosted, hour-long panel discussion. View a video of the discussion. View Now




President Obama on Innovation and Sustainable Growth. President Barack Obama has new plans to strengthen the economy that will all favor people with hi-tech educations.
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Elevate Miami, a comprehensive Digital Inclusion program launched by the city of Miami, aims to serve youth, low-income families, minorities, seniors and residents facing barriers to digital inclusion.
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The Knight Center of Digital Excellence held its first Stimulus Webcast Session for Knight communities and program directors July 23. Watch it online now.
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By pushing hard on broadband, lawmakers hope to close the "digital divide" that has long separated rural America. In doing so, they hope to give rural consumers access to the same sorts of high-speed services and opportunities - think telemedicine, distance-learning and Web-based commerce - that city dwellers have enjoyed for years.
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Archive for the ‘Guest Viewpoints’ Category

Stimulus: Where we’ve been, where we (should be) going and predictions

Thursday, September 3rd, 2009

future1Now that the first round of broadband stimulus funding applications are in, it’s time to take a breather – and time to consider what might lie ahead in the next two rounds. What were the biggest challenges in Round 1? How can we improve the process? Dusting off our crystal balls – what do we anticipate?

We received answers from our own Knight Center of Digital Excellence expert, Chief Technology Officer Mark T. Ansboury, as well as others closely connected to the application process: Drew Clark, founder of BroadbandCensus.com; Craig Settles, writer and technology consultant; and Jim Baller of Baller Herbst Law Group and the U.S. Broadband Coalition. (More information on each individual is available at the end of this article.)


Q: What were the biggest challenges you identified in getting applications ready and submitted for Round 1 stimulus funding?

Ansboury: The biggest challenge was taking big ideas and expressing them within the constraints mandated by the application process. Under the somewhat rigid guidelines, it was difficult to convey broad ideas. We were very thorough and made sure that we had accurate data for every question posed – so due diligence required a good deal of time and effort.

Clark: The complexity and bureaucracy of the application form was huge. The application process provided considerable advantages to larger entities and didn’t necessarily encourage individuals bringing forth creative and new ideas. Although the NTIA and RUS have been encouraging businesses and nonprofits to bring forth synergistic solutions to the problems of broadband supply and demand, the application form hewed to the bureaucratic and is likely to favor incumbents.

Settles: A number of communities and alliances began planning their broadband networks a year or more ago, so they have much of the raw data needed for an application. However, the type of questions being asked, the level of details required, the confusing or contradictory requests, all made the 45-day window for completing the NOFA applications much too short. NTIA/RUS should have stuck to its originally stated intent to have a 30-day public comment on the rules and then a 30-to-60-day window for submitting applications.

Baller: We worked on several different kinds of projects, and each posed its own challenges. Among the most significant were: designing proposed target areas in ways that would qualify for funding and still be economically viable; getting strong-minded project partners all on the same page; developing workable approaches to demonstrating that an area was “unserved” or “underserved;” organizing, drafting, and checking the massive amounts of information required, which typically ran into the hundreds of pages for our clients; and coping with the problems that the RUS/NTIA had in processing applications.


Q: Do you have recommendations for improvements in the application process for Rounds 2 and 3?

Ansboury: We need an open framework for expressing the goals and objectives of projects. We also should have an opportunity to broadly define the benefits of such projects to communities and individuals. While there is the need to have standardized questions and formats – the desire to compare apples to apples should not stifle creativity… or we’ll just end up with the shiniest apple, not the best solution for our communities.

We would also like to see the definition of “broadband” significantly increased. Broadband as it is defined now is serving the least common denominator rather than creating a platform for innovative applications and solutions.

Clark: The NTIA and RUS need to take a more proactive role in helping to coordinate applicants, and to coordinate information about broadband applicants. Additionally, there will be a strong need for a system to verify the numerous (and likely conflicting) claims about broadband availability. These are the claims about the “unserved” or “underserved” nature of particular census blocks within the data-sets that will emerge from the nearly 2,200 applications that we saw in Round 1. Finally, the NTIA and RUS could do a better job of offering suggested contract sizes for applications: How much are they looking to spend on what sorts of last-mile, middle-mile, sustainable broadband and public computer center projects?

Settles: The rules need to be streamlined, eliminating some of the business operations reporting requirements, since community and local-government driven network projects don’t operate on the profit model. If applicants adhere to the requirement to prove the network can be financially sustained, that is sufficient.

Also, raise the speed that defines broadband to at least a minimum of 1.5 Mbps symmetrical, and definitely eliminate “advertised speeds” as any measure for network performance. Only actual speeds received by subscribers, whatever those speeds are that define broadband, should determine broadband coverage or the lack thereof.

Extra points need to be allotted for applicants who articulate the broadband needs of the constituents and stakeholders to be served, and then describe No. 1 – how their area is un- or underserved because current broadband doesn’t meet their needs, and No. 2 – how their proposal will meet the needs stated. To evaluate the merits of any proposal without giving the greatest weight to the needs to be met, the technology to be used, and the speeds it will deliver is a fundamentally flawed process.

Baller: Considering all the challenges that RUS/NTIA had to meet in the first round, I would not judge them too harshly. In Rounds 2 and 3, I would recommend that RUS/NTIA raise the bandwidth requirements in the definition of “broadband” and use minimum actual delivered speeds rather than maximum advertised speeds; give substantial credit for projects that will provide services to “unserved” or “underserved” areas, but do not treat the provision of service to such areas as a precondition to receiving funding for last-mile or middle-infrastructure projects; and make it much easier for applicants to demonstrate that areas are “unserved” or “underserved.” For example, RUS/NTIA could adopt various presumptions or safe harbors based on demographic data, etc. Where there is lots of room for subjectivity, (e.g., estimating the number of jobs that a project will create) applicants that make sound, conservative estimates may be at a disadvantage to applicants who make wild, seat-of-the-pants guesstimates, particularly if reviewers are swamped with work and don’t have time to drill deeply into applications. In such areas, RUS/NTIA should provide better guidance or “rules of thumb” on how such estimates should be made.

In addition, applicants should be given more time to absorb Round 2 NOFAs and guidance materials, while the agencies should be given more time and more resources/reviewers to evaluate applications.


Q: Any predictions on what to expect in Rounds 2 and 3?

Ansboury: The first round focused largely on rural communities. I expect BTOP, where the larger share of money will be allocated, will be broader and open to the needs of urban communities and at-risk populations of underserved people. I hope for and expect more leeway relating to these populations, as this is where the masses are and where there is the greatest need for revitalization.

Clark: I expect to see far more competition than we saw in Round 1. In the first round, the 2,200 applicants sought $27.6 billion in funding, out of $4.3 billion that is available. These numbers were almost certainly depressed by the complexity and bureaucracy of the application process. If the NTIA and RUS do their job right, more competition in the broadband stimulus funding process will be the result.

Settles: Given that the total dollars requested in Round 1 is seven times the amount of funds available, someone should repeat the “cash for clunkers” scenario and find more money the next round than the anticipated $1.5 billion. There may be as many people waiting in the wings to submit proposals in Round 2 as submitted in the first round.

Baller: I hope that NTIA will do what it repeatedly has said that it was going to do before the Round 1 NOFA was released – treat the stimulus process as a test bed for creative new approaches and partnerships, particularly those that will foster the development of high-capacity next generation networks.


We also spoke with David Villano, assistant administrator of the Telecommunications Program at RUS, who lent his perspective:

Q: What were your biggest challenges in Round 1 and what do you see in the coming rounds?

Villano: In Round 1, balancing – getting our first NOFA out on the street as quickly as possible versus being responsive to our all of our potential customers. We believe we met both of these goals, are ready to start the review process and get ready for Round 2. We plan to seek input from the public on how we can improve the process for Round 2 as our strategy for multiple NOFAs was to be dynamic and learn from the experience of the preceding NOFA. We want to hear from the public on how we can improve the process.


Mark T. AnsbouryMark T. Ansboury is chief technology officer of the Knight Center of Digital Excellence, based in Akron, Ohio. The center is operated by Cleveland-based technology nonprofit OneCommunity, in partnership with The John S. and James L. Knight Foundation, and is dedicated to creating connected communities through strategies that utilize information technologies to drive civic progress and economic development.

Drew ClarkDrew Clark is the founder and executive director of BroadbandCensus.com, which provides an objective and independent measure of local broadband services in addition to allowing consumers to interact with a growing broadband database and share information about their broadband experiences. Clark is a well-respected telecom, media and technology journalist who has covered the industry for more than 15 years.

Craig SettlesBroadband business strategist, marketing expert, author and internationally renowned speaker, Craig Settles helps organizations use broadband technologies to improve government and stakeholders’ operating efficiency, as well as local economic development. His numerous published works and in-depth analyses have established him as a prominent thought leader on appropriate business strategies for municipal broadband network deployments.

Jim Baller Jim Baller is president of the Baller Herbst Law Group and the founder of the U.S. Broadband Coalition, a consortium of organizations working toward the development of a comprehensive national broadband strategy. Among many commendations, The Fiber to the Home Council has recognized Baller as “the nation’s most experienced and knowledgeable attorney on public broadband matters.”

David Villano In January 2008, David Villano was named Assistant Administrator of the Telecommunications Program, where he manages the Telecommunications Program’s loan and grant programs, with an annual budget of $873 million and a $4 billion loan portfolio. Previously, he served as Deputy Administrator, Single Family Housing, responsible for administering the direct and guaranteed homeownership programs and several housing grant programs.

Guest Viewpoint: Put aside the Book of Walled Gardens

Thursday, July 9th, 2009

Benoit Felten By Benoit Felten, The Yankee Group

Ever since DSL was “buzzword of the month,” the “religious war” on whether the wireline network should be open or not has been ongoing.

One side of the argument says monopolies are bad and competition is good. Therefore, if a network is monopolistic, it should be open. The other side says whomever makes the investment should reap the rewards, and let competitors lay down their own network.

In different countries, governments and regulators have taken different sides in the war – incumbents have lobbied more or less successfully and competition authorities have punished monopoly behavior with varying degrees of success. The debate is now so entrenched, riddled with specious arguments, disputable statistics and confusing analogies that it’s become really hard to understand what people even mean when saying “open access” anymore.

Meanwhile, the world has moved on. It used to be that whoever owned the network owned the customer. Now, according to the very companies who screamed “blue murder” when forced to open their network, the “dumb pipe” business is not where you want to be. In their words, the value no longer is in the network. The war is about services – and these services are increasingly available on the Internet.

But the emergence of Fiber-to-the-Home (FTTH) is a stark reminder that there certainly is cost in the network. Of course, incumbents never rolled out their copper networks – they inherited it – so this is something they have forgotten. But once you sit down and try to work out the economics of FTTH deployment, as we have recently done at Yankee Group, you quickly realize the costs are certainly not trivial and the only assured revenues are in the network.

So now the paradigm shifts.

If your network business isn’t sound, you shouldn’t be rolling out a network. The service business is the cherry on the top, and it can be a lucrative cherry if you offer compelling services. But you won’t be alone in delivering them. Net neutrality arguments aside, even the staunchest monopolist will never be allowed to block access to the Internet, and as bandwidth abundance becomes the norm, nothing will prevent a customer from going out in the wider world to find a service that’s better than the one offered by his network provider.

The corollary is that anyone who wants to be in the network business should be able to live from the network revenues alone.

This has two major implications. The first is that either the ROI expectations of legacy network players (and the shareholders backing them) will have to change, or we will see a new generation of network players emerge who are focused on the infrastructure and access business.

The second is that “open” is no longer a swear word.

Our analysis shows it makes economic sense to open the network: Acquiring customers (direct or indirect) is a lot more crucial to a network business than reaping high revenues from a subset of customers. In saying that, we are not taking sides in the war (although we expect to be accused of that, nonetheless), we are simply making a statement based on economic analysis. The results of our model suggest that players considering FTTH deployment should ignore the scriptures for a minute – put aside the “Book of Walled Gardens,” as it were – and at the very least do their own economic analysis to assess the viability of embracing the access wholesale business.

Benoit Felten is a principal analyst at Yankee Group, a respected source of deep insight and counsel on the impact of global connectivity revolution on enterprises and consumers. He recently co-authored, “Open Access Makes Economic Sense,” a Yankee Group economic analysis of Fiber-to-the-Home.

For libraries, it’s high-speed ahead

Thursday, July 9th, 2009

Sari Feldman A view from Cuyahoga County Public Library

While the transition from an analog to a digital age has been apparent, we might not have realized how quickly our world would change. Now, especially for those in public service, we need new models to catch up with the demands and challenges of a digitally-driven social and economic environment.

At Cuyahoga County Public Library (CCPL), we started down this path early, due to our connectivity, since 2003, empowered by an ultra-broadband network in and around Cleveland. It remains one of the most advanced in the nation for mass distribution of images, sound and information over the Internet.

One thing we’ve learned at CCPL is that with limited financial resources, we must leverage available assets through effective collaboration. We hope our experience and lessons we’ve learned can be of value to other communities. Here are a couple of the key points we can share about the role of public libraries as a catalyst for improved social and educational services to people of all ages:

• Libraries indeed play a role in overcoming the digital divide, by providing Internet access to the public as well as support services. But that’s not all. Libraries are also uniquely positioned to offer Internet-dependent services to everyone. Our experience at Cuyahoga County Public Library (CCPL) is that by connecting to academic and cultural institutions, we’ve introduced a new approach to learning that brings new educational, job training and social opportunities to all.

• Instead of overbuilding fiber infrastructure, libraries can serve as the hub for taking Internet connections to schools, community centers, legal clinics, healthcare facilities, churches, and other places. One approach, to cut down on the high cost of laying fiber, is to allow Internet service to be delivered via radio waves.

By drawing on Greater Cleveland’s existing fiber network, and extending its reach through creative approaches, CCPL now relies on broadband as a way to advance its top priorities, including reading readiness for young children, supplemental programming for school-age children, job training for unemployed workers, services for new Americans and programs to keep older adults happy, healthy and independent.

An example is our summer camp program. In one offering, called Shipwrecks Camp, for 12- to 15-year-olds, kids experience underwater exploration, via Internet, with Titanic discoverer Dr. Robert Ballard. The program also receives support from the Center for Science and Mathematics Education at Case Western Reserve University and the Ohio Department of Natural Resources-Cleveland Lakefront State Park. Shipwrecks Camp drew 589 participants in 2008, having doubled in size in only two years. It is positioned for further expansion this summer.

Another example, involving similar collaboration, is a program that brings arts programs to neighborhoods via broadband. Older adults, especially, can participate in tours of the Cleveland Museum of Art, or see shows from Cleveland’s Playhouse Square, via interactive connections from their local libraries.

At CCPL, the need for high-speed communications is constant for us. It’s also constant for anyone who wants to participate fully in the social, economic and educational opportunities of the future.

Libraries can be part of the solution, both as a hub for the delivery of Internet service, and also as a catalyst for bringing community organizations together to offer previously unimagined opportunities to all.

Sari Feldman is executive director of the Cuyahoga County Public Library and president-elect of the Public Library Association, which is a division of the American Library Association.

Downtown Akron Partnership pins hopes on new wireless network

Monday, July 6th, 2009

Kimberlee McKee, president of the Downtown Akron Partnership (DAP), spoke with us about her vision for the new Connect Akron Wireless Network, which will cover a 10-square-mile area of the central city and will serve between 80,000 and 90,000 Akron residents and over 30,000 downtown workers when complete later this year.

Q: DAP refers to this wireless corridor as a “living room.” Can you expand on that?

A: Downtown is the center of the community. It represents the heart and soul of the area. It is often described as the community living room – a place where all people, regardless of income, race, age, gender, etc. – can feel at home.

Q: DAP also anticipates more people downtown as a result of the network. How so?

A: It is our hope that the introduction of the wireless network will encourage businesses and other development, attracting students from the University of Akron. As more students take advantage of residential opportunities downtown in the coming years, we hope they will spend their free time at coffee shops, restaurants, the main library, the Akron Art Museum, Lock 3 Park and all of the resources downtown has to offer. The wireless network is a wonderful feature to help encourage students to incorporate downtown in to their daily lives.

Q: Does DAP have any specific plans at this point for drawing on the wireless network to promote downtown Akron?

A: In June we launched a redesign of our website, www.downtownakron.com, featuring interactive maps, a comprehensive calendar of downtown events and links to our social networking outlets to better serve downtown visitors. Recently Downtown Akron Partnership’s marketing efforts have been more toward email blasts and social networking. With the wireless network in place, more people than ever will have unrestricted access to all of the information DAP provides about downtown Akron.

Q: How might communications change during major downtown events, such as FirstNight?

A: We’ve been approached with ideas on ways to maximize the impact of the wireless network downtown such as digital kiosks and Bluetooth marketing. Moving forward, we will continue to work with the groups that are developing these ideas and possibly market downtown activities through these mediums.