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According to a Pew Research Center Internet & American Life Project study, "The Mobile Difference," nearly 40 percent Americans have positive and improving attitudes about their mobile communication devices, thereby further immersing themselves into a more robust digital lifestyle. Read more

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How will broadband affect burgeoning controversies over health care? The answers to this question and more came courtesy of a Broadband Cenus-hosted, hour-long panel discussion. View a video of the discussion. View Now




President Obama on Innovation and Sustainable Growth. President Barack Obama has new plans to strengthen the economy that will all favor people with hi-tech educations.
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Elevate Miami, a comprehensive Digital Inclusion program launched by the city of Miami, aims to serve youth, low-income families, minorities, seniors and residents facing barriers to digital inclusion.
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The Knight Center of Digital Excellence held its first Stimulus Webcast Session for Knight communities and program directors July 23. Watch it online now.
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By pushing hard on broadband, lawmakers hope to close the "digital divide" that has long separated rural America. In doing so, they hope to give rural consumers access to the same sorts of high-speed services and opportunities - think telemedicine, distance-learning and Web-based commerce - that city dwellers have enjoyed for years.
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Posts Tagged ‘RUS’

Hold your breath, your first-round application may not be done yet

Wednesday, August 26th, 2009

Now that the first-round stimulus funding deadlines (and extensions) have come and gone, applicants can sit back and catch their breath knowing full well all the “i”s are dotted and the “t”s crossed.

Or can they?

The Knight Center of Digital Excellence learned that may not necessarily be the case as a careful review of completed applications 24-hours after they were submitted revealed some attachments confirmed as uploaded really weren’t.

Despite receiving the electronic conformation, several documents supposedly uploaded successfully were actually caught in some kind of cyberspace limbo, if you will. They were still being uploaded. In transit. Being processed. Which means the document has NEVER been uploaded. The file name may be listed, but the document itself doesn’t exist. And what exists online is what the government will eventually see.

OK, so we have a problem. What are the repercussions?

• A reviewer could reject your proposal because it’s not complete.
• You could be penalized crucial points.
• You might end up ranking lower because of missing materials.

What can you do about it? First, thoroughly double-check your application, even though all deadlines have passed. Go through all your attachments and make sure they’re fully uploaded and viewable. If you find anything wrong, be sure to contact the BroadbandUSA Help Desk. You should receive a response fairly quickly. Our experiences with the Help Desk have been positive and we have found officials to be very helpful and responsive.

You’ve done the hard part, now make sure that all that work is received by double-checking your application.

Stimulus deadline extended yet again

Thursday, August 20th, 2009

Both the RUS and NTIA have found another solution to the continued problems that have been plaguing the electronic broadband stimulus funding application process.

Extend the deadline – again.

While all core electronic applications need to be completed and submitted by the initial Aug. 20, 5 p.m. (EDT) extended deadline, applicants who have been unable to upload any attachments now have the option to hand-deliver or mail them. Those who choose to submit materials via a manual delivery service must ensure arrival by 5 p.m. (EDT) Aug. 24. Again, this will only be available for applicants who have already completed and submitted their core application electronically by the initial extended deadline: Aug. 20 at 5 p.m. (EDT)

According to BroadbandUSA, applicants that choose a delivery service requiring a contact name and telephone number should use LaShemma Simmons, (888) 861-5509 [option 5].

Be sure to read the BIP/BTOP NOFA Method of Acceptance of Supplemental Attachments to ensure you follow the proper procedure for manually delivered materials.

For those still attempting online submission, be aware that some users have been experiencing problems with certain browsers. According to BroadbandUSA, the situation is being looked into, though for now, it is advised that applicants try a different browser, such as Firefox. If this workaround is successful, be sure to notify BroadbandUSA at Helpdesk@broadbandusa.gov so the information can be passed around to other applicants.

As usual, the Knight Center of Digital Excellence will continue to monitor the process and inform you of any crucial updates.

Another important update for broadband stimulus applicants

Tuesday, August 18th, 2009

As the Aug. 20 deadline for broadband stimulus applications comes closer, BroadbandUSA is releasing more crucial system updates:

“We have worked over this weekend to increase the efficiency of the intake system. We want to encourage you to log on and complete your applications as soon as possible so that you can avoid the rush on Wednesday and Thursday.

“Applicants should note that uploads larger than 16 megabits will not be accepted by the system. If you do not convert your upload files to a .pdf format prior to uploading, please be sure to use another standard format such as [Microsoft] Word or Excel. The system will reject .zip files and .html files and this will delay your application.

“In addition, if you encounter technical issues, please let us know immediately so that we can work through them. Please send us an e-mail with issues at Helpdesk@broadbandusa.gov.”

In short, be careful if you plan on waiting till the last minute to submit – it may become a lost cause by then.

For more information on how to avoid technical problems when submitting your application, read the Knight Center of Digital Excellence’s “You can help the stimulus application process run smoothly.” It features important tips to help the efficient processing of your application.

You can help the stimulus application process run smoothly

Monday, August 17th, 2009

As the Knight Center of Digital Excellence has previously written, many broadband stimulus applicants have run into a few technical road bumps while working to meet submission deadlines. (“Stimulus submission software glitches prompt an extension in electronic submission closing deadline”)

However, a few suggestions recently posted on BroadbandUSA may help applicants avoid some of those major software glitches while making the process more efficient for each other:

Decrease generation of PDFs: Problems applicants were having in creating and storing PDFs proved to be a major reason why the system was getting bogged down last week. To reduce lag time, BroadbandUSA suggests applicants avoid creating PDFs while still working through the application, only doing so once the application is finished (or if creating a PDF is absolutely necessary).

According to BroadbandUSA, “when you upload a file, the system converts the file to PDF format for storage. This is causing a system bottleneck in an effort to convert the high volume of files we are receiving. That is the reason you often cannot view the file immediately after upload. The upload worked but the file is in the conversion queue. The number of files in the conversion queue will impact how long it takes before your file is converted.”

Convert files yourself: While BroadbandUSA states, “We have more than doubled the server capacity to handle the spike in traffic, and are currently improving the processing power of our application to reduce system latency,” avoid being part of the bottleneck problem and convert your files to PDF format before uploading anything. Don’t have the software to do this? Don’t know how? There are a variety of free and easy-to-use products you can download or use online. Search for “free pdf convertor” or “convert to pdf.”

Submit attachments once: Clicking the “upload” button more than once will not upload your files faster. With most online applications, this actually resets the process.

Submit applications early and during non-business hours: BroadbandUSA suggests applicants submit application materials before the Aug. 20 deadline and after 8 p.m. (EST). To be safe, we recommend that you have your application completed by Wednesday (Aug. 19).

These are some simple tips BroadbandUSA offered to help its system run more efficiently, help you speed your application processing and ensure all applications are filed by the deadline. Keep in mind that if you have further questions, BroadbandUSA has extended its help desk hours this week and will operate from 9 a.m. to 8 p.m.

Also be sure to pay attention to additional clarifying messages that have been posted throughout the step-by-step application process to help applicants navigate the process successfully.

Three key considerations for those taking advantage of the BIP/BTOP electronic filing extension

Friday, August 14th, 2009

With the NTIA and RUS granting a last-minute extension for electronic submission of BIP and BTOP applications, the Knight Center of Digital Excellence would like to take a few minutes to alert you to three key considerations for those interested in, or already in process, of submitting a proposal.

No. 1

To qualify for the electronic filing extension (Aug. 20 at 5 p.m. [EDT]) for your BIP and/or BTOP proposal, you MUST follow these five steps by 5 p.m. (EDT) TODAY (Aug. 14) to make sure your application is considered PENDING in the Easygrants® System:

  1. Log into the Easygrants® System at www.broadbandusa.gov;
  2. Select “Start a new application” under, “Apply for a new grant/loan;”
  3. Select one of the two choices for available funding opportunities;
  4. Select “Continue;” and
  5. Select “OK” when prompted “Are you sure you want to apply for the program?”

NOTE: All other requirements for electronic submissions set forth in the NOFA remain unchanged. There are no changes to the filing instructions, requirements, or application deadline for paper submissions.

No. 2

If you are having trouble uploading your BIP/BTOP proposal and attachments to the Easygrants® System, IMMEDIATELY NOTIFY NTIA/RUS VIA E-MAIL and make sure to provide them with your contact information. Below are instructions for contacting the NTIA and RUS with your BIP or BTOP technical questions/issues:

  1. For general information or help desk requests, contact NTIA/RUS at Helpdesk@broadbandusa.gov
  2. For problems or issues with submitting NTIA and BTOP proposals, e-mail btop@ntia.doc.gov
  3. For problems with submitting RUS and BIP proposals, e-mail BIP@wdc.usda.gov

No. 3

Continue monitoring broadband news and announcements from the NTIA and RUS through:

  1. BroadbandUSA
  2. Subscribing to the Knight Center of Excellence’s Broadband Headlines Newsletter
  3. Accessing the Knight Center’s Stimulus Center

Stimulus submission software glitches prompt an extension in electronic submission closing deadline

Thursday, August 13th, 2009

Go ahead and take your finger off the “panic” button. It was just announced the application closing deadline for the Broadband Initiatives Program (BIP) and Broadband Technology Opportunities Program (BTOP) is extended until Aug. 20 at 5 p.m. (EDT) for any electronic applications pending as of Aug. 14 at 5 p.m. (EDT). Meaning, applicants that have already begun the submission of their proposal prior to Aug. 14 at 5 p.m. (EDT) are permitted to EXTEND THE COMPLETION of their application submission until Aug. 20 at 5 p.m. NOTE: There will be NO CHANGES to the filing instructions for paper applications.

The news comes as a major relief for the many organizations that were running into some significant technical road bumps while working overtime to meet the original electronic submission deadline for the first round of broadband stimulus funding. And we’re not talking about road bumps in the way of collecting data or figuring out the proper procedures for answering certain questions.

We’re simply talking about submission.

Today the Knight Center of Digital Excellence spoke with officials that pointed out the software used by the government to accept applications has at least one major glitch – it won’t store submitted PDF files as it was designed to do.

It’s no secret an application requires significant expense in the way of both time and money as the work to get one together is so resource intensive – perhaps significantly more than the government originally anticipated. The broadband infrastructure grants application alone asks 56 questions, many of which are complex and require an applicant to file supporting documents. To make matters more complicated, a 46-page RUS loan document that needs to be reviewed but not submitted (to see if you qualify for funding) was added to the BroadbandUSA website last night.

Needless to say, there are plenty of hurdles to overcome. But the major one – whether applicants can get their proposals in before a system-wide crash – seems to have been addressed.

Before the week started, the Knight Center of Digital Excellence had heard many applicants planned on submitting as early as Tuesday to avoid a potential Friday crash. That may have been the smart way to go, as it seems the system has gotten considerably slower as the week has gone on due to more individuals logging on to work on their applications.

However, the news of an extension for pending applications is good news for applicants. But remember: The deadline for paper submissions has NOT changed and remains Aug. 14 at 5 p.m. (EDT)

A one-stop Knight Center blog shop for all things stimulus

Monday, August 10th, 2009

Our team at the Knight Center of Digital Excellence has been working around the clock to try to bring stimulus dollars to the communities we serve – and that’s only going to intensify as the Aug. 14, 5 p.m. (EDT) deadline for the first round of funding applications is quickly approaching.

Part of the work has been supplying communities with as much information on the process as possible through a number of resources. Below is an aggregated list of those resources (by topic) so those racing to meet the deadline can get what they need as quickly as possible.

Checklists and breakdowns:
In a mad rush to apply for stimulus funding? Deep breath – and read on (Aug. 7) – As the Aug. 14 stimulus application deadline draws near, here are a few to-do items to include on your checklist.
Breaking down BIP criteria (July 28)
Breaking down BTOP criteria (Aug. 1)
A quick prescription for EHR stimulus (July 21) – Interested in an Electronic Health Record (EHR) system for your community? Then it’s time to take advantage of funding opportunities in the American Reinvestment and Recovery Act (ARRA).

Compliance:
Compliance to play a key role in stimulus applications (Aug. 7) – A big part of proving your program worthy of stimulus funding is proving it will be compliant with requirements set forth in the ARRA.

Details on important documents:
A BIP/BTOP FAQ sampling (Aug. 5) – We’ve identified a few of the most commonly asked questions based on our attendance at workshops, and have provided them here, along with our perspective on why these issues are important.
BIP/BTOP FAQ updated (Aug. 5)

Methodology:
Solid supporting data can give stimulus applicants an edge (Aug. 3) – There’s an opportunity for communities to strengthen their broadband stimulus funding requests provided their methodology and data are solid.

Stimulus workshop debrief:
Read some key learnings identified by the Knight Center of Digital Excellence at a recent Broadband Application Training workshop.
Part one (July 23)
Part two (July 24)

Terminology:
Stimulus alphabet soup (July 16) – A broadband stimulus funding acronym “cheat sheet.”
The seven “dirty” stimulus words you need to know (July 16) – A dictionary reference of seven commonly-used broadband stimulus funding terms.

Additional blog topics:
Planning to seek future stimulus funds? Pay attention now (Aug. 10) – Organizations not participating in the round one scramble for broadband stimulus funds still need to pay attention - both to the application process and how the money is eventually awarded.

Additional Knight Center Resources:
• Knight Center of Digital Excellence website: http://www.knightcenter.org/
• Knight Center of Digital Excellence Stimulus Center: http://www.knightcenter.org/stimuluscenter.html
• Knight Center Stimulus Webcasts: http://beta.knightcenter.org/stimulus-webcasts
• Questions: info@knightcenter.org

Planning to seek future stimulus funds? Pay attention now

Monday, August 10th, 2009

Organizations not participating in the round one scramble for broadband stimulus funds still need to pay attention – both to the application process and how the money is eventually awarded.

As the Knight Center of Digital Excellence learned during attendance at Broadband Application Training workshops, the road to submitting a successful stimulus proposal is not only very lengthy and complicated, but the landscape can continually change.

We’ve seen this with the evolution of the original Broadband Initiatives Program (BIP)/Broadband Technology Opportunities Program (BTOP) FAQ. A second update was required for clarification and posted shortly after the original FAQ – including nine new pages, six new sections and answers to a total of 42 new questions. This was in addition to the original 39 being modified to include more detailed information.

We’ll see fluctuations again during what could prove to be both an interesting and contentious process – application challenges. Funding applications will be posted publicly, and entities can challenge the conclusions, data and findings of other applicants inside of 30 days. Challenges can be refuted as well – also posted along with the challenger’s case and supporting data. For organizations planning to submit future-round proposals, this will be an inside look at what kinds of data other organizations are collecting, how they’re defining certain key terms and, when all’s said and done, how government agencies will define certain key terms.

During workshop presentations, government representatives said round one is a learning process for everyone, including the agencies handing out the money. However, they also indicated firms or entities that have gone down the funding route before and have already identified projects and strategies would have an advantage in obtaining stimulus funding.

It can’t be stated enough: Organizations planning to submit proposals for broadband stimulus funding in rounds two and three shouldn’t neglect what’s happening in round one. They need to pay attention to what’s going on now in order to avoid potential issues down the road.

Remember, many will apply for round one stimulus funding, and many will come back and become stronger competitors in future rounds. Having gone through the process once, they’ll have an advantage the second and third time around.

So pay attention to key federal agencies, the process and which organizations receive awards now. By doing so, you stand to increase your chances for future success.

In a mad rush to apply for stimulus funding? Deep breath – and read on

Friday, August 7th, 2009

Charles BerryBy Charles Berry, Knight Center of Digital Excellence

As the Aug. 14 stimulus application deadline draws near, here are a few to-do items to include on your checklist.

Don’t forget to register by going to http://www.broadbandusa.gov/register.htm. This is a must, and time is running out. At this government registration site, you’ll be able to:

1. Get a DUNS Number for your organization.

2. Ensure your organization has a Taxpayer Identification Number (TIN) or Employer Identification Number (EIN). (You should know the taxpayer name associated with these numbers.)

3. Register with the Central Contractor Registration (CCR). You also must register for a Level 1 eAuthentication ID to enable you to draw the proposed service area for the application.

Monitor BroadbandUSA’s website for FAQs and the latest announcements about funding requirements. You may also ask questions at the workshops hosted by the RUS and NTIA. The vetted answers are the basis of the FAQs.

Subscribe to Broadband Headlines Newsletter, a daily release from the Knight Center of Digital Excellence, to arm yourself with the latest news about broadband and stimulus funding. Subscribe

After covering the basics, you may also be wondering how to make your application stand out in a crowded field. Here are some things to keep in mind:

Show your community is working together to leverage assets toward common goals. Instead of going it alone, develop strong partnerships with anchor institutions in your community. Create a vision for how public/private partnerships can really work.

Pay attention to details and precise specifications in your application. Use concise, persuasive language, and present clear plans and supporting information.

Capture attention with your executive summary. Make sure it conveys the big picture, while flowing logically and matching information detailed in your narrative. At one workshop, a panelist suggested the executive summary be written after the application is complete in order to ensure consistency. Remember, the pieces have to fit together to tell your story.

Describe your methodology for gathering and analyzing data used in substantiating claims of unserved or underserved service areas.

Remember, it’s all about jobs. Focus on impacts to economic development, job creation, education/skill building and public safety.

Clearly say what you propose to do. Describe the applications to be deployed and the benefits to your community. Detail the user training and education programs, along with adoption and communication plans.

Calculate the expected ROI (return on investment) and VOI (value on investment) and explain how the project will become sustainable over time.

On the flip side, here are some things you don’t want your application to convey:

A timeline that doesn’t mesh with requirements for stimulus funding. ARRA projects must be substantially complete in two years and fully completed in three.

Don’t say what you don’t know for sure. Avoid statements or claims about resources, infrastructure or capabilities that might be difficult to substantiate should you be challenged during the due diligence period.

Avoid shortcuts. In particular, proving eligibility based on the unserved/underserved guidelines is very difficult given the lack of information available. But don’t ignore this step. Take your best shot at describing the data that leads you to believe your analysis of the service area is valid.

Finally, here are a few hints to further help you on your way:

Perform the BIP Self-Assessment test and ensure you have assigned individuals/experts who will be responsible for specific sections of the application.

Pay close attention to the Project Description section of the application. This is a three- to four-sentence description (400 characters) that should concisely describe your proposed project. Your answer will be published on Recovery.gov and BroadbandUSA.gov to showcase the types of projects received. Make sure those three to four sentences say exactly what you want to convey to the world as well as to any entities that may challenge your proposal.

Continue to collect data corroborating broadband demand and access after you submit your proposal. The NOFA infrastructure application offers incumbents a 30-day period to contest your proposal by claiming they already cover the unserved or underserved areas you want to cover. Best to compile data even after submitting your proposal, so you’ll be ready for a challenge, should it occur.

If you have questions, consult the proper documents or e-mail us at info@knightcenter.org

Charles Berry serves as Chief Operating Officer for the Knight Center of Digital Excellence, based in Akron, Ohio. The center is operated by Cleveland-based technology nonprofit OneCommunity, in partnership with The John S. and James L. Knight Foundation, and is dedicated to creating connected communities through strategies that utilize information technologies to drive civic progress and economic development. To learn more about the Knight Center, go to www.knightcenter.org or e-mail info@knightcenter.org

Compliance to play key role in stimulus applications

Friday, August 7th, 2009

At Broadband Application Training workshops across the nation, government representatives have stated that compliance monitoring and reporting would play a crucial role in setting a standard of transparency and accountability to funding applicants.

It was made very clear that the government is taking this issue very seriously.

In short, a compliant program will meet the deadlines stated in its application and use money as indicated. During the second review of proposals at the end of September, a separate compliance team will begin checking proposals for compliance issues. Program Officers have already been hired and placed in the field to monitor and provide oversight for specific programs.

What will I need to report?

According to the Office of Management and Budget’s guidance document, recipient reporting required by Section 1512 of the American Recovery and Reinvestment Act (ARRA) will answer these questions:

• Who is receiving funding and in what amounts?
• What projects or activities are being funded?
• What is the completion status of these projects and activities?
• What impact have projects and activities had on job creation and retention?

Prime recipients are required to provide quarterly reports, which will be published publicly. Reports should contain the total amount of funding received, how much has been spent on projects and activities to date, a list of projects including answers to the final two questions stated above and details on sub-awards and other payments.

Broadband Initiatives Program (BIP) and Broadband Technologies Opportunity Program (BTOP) recipients must also report information on a quarterly basis, though required information varies depending on the project type. Consult the stimulus workshop workshop’s compliance presentation for more information on the specific requirements for Infrastructure, Public Computer Center and Sustainable Broadband Adoption reporting.

To make compliance less cumbersome, the federal government is developing an online recipient reporting tool, which is expected to be available for reports due at the beginning of October, at www.FederalReporting.gov. Also, check out the U.S. Department of Commerce’s ARRA Award Terms guide, which provides more general detail about compliance issues.

What will happen if my program is not compliant?

According to BroadbandUSA, the penalties for non-compliance are many. Some of the major penalties include:

• Suspension of payments or the entire award itself
• Termination for cause or convenience
• Debarment and suspension
• Deobligation

Compliance issues are going to play a major role in determining whether projects receive requested funding or not. The federal government is obviously emphasizing the need for transparency and accountability and has made it clear there is a clear commitment to reporting requirements.

When looking at your program, ask yourself these questions: Have I built a sustainable model that will last well after the funding ceased in two or three years? Is it already in place?

What will be covered during an audit?

According to officials, there will be eight major administrative and compliance areas covered in a program audit. They include:

• Financial management systems
• Matching funds/In-kind contributions
• Scope/Budget revisions
• Procurement practices
• Property management
• Subrecipient monitoring
• Financial/Performance reporting practices
• Program income

In addition, a cost audit will be performed and will look at items such as salary distribution, fringe benefits, travel and entertainment costs, contributions and gifts, indirect costs and cost allocation plans, equipment and contracts and sub-awards.

During a presentation on auditing practices, officials presented this example of a cost audit finding: A program manager is working an average of 40 hours a week on a federal grant and 20 hours a week on other projects. The manager’s entire salary is being charged to the grant. The auditor questions one-third of the salary cost. The issues include documentation and valuation.

Keep in mind that non-federal entities (excluding for-profit organizations) are required by the Single Audit Act of 1996 to undergo an annual audit of federal awards. So how do you ensure your organization avoids audit findings?

More than half the battle is won by establishing a solid system of review and documentation. Ensure your proposal is thorough and fact-based, and that you read and understand the award and what will be required before signing. Make sure all staff members understand these requirements as well and that a through review of financial, administrative and project management systems has taken place.

In addition, be sure to document everything. The more thorough your record-keeping, the easier it will be for you to cooperate during the audit and resolution process with full and timely reports.

When in doubt, always ask questions – especially before acting. Make sure you know your agency or department contacts.

The documentation is out there to guide you through the proper steps. Be sure to follow it. If you have questions, play close attention to updates on BroadbandUSA or e-mail us at info@knightcenter.org.